FAQ

General Questions

Q1: Are your products safe for all vehicle surfaces?

Yes! All our products are designed with the highest quality ingredients to be safe for their intended purposes. Always follow the instructions on the label and test in an inconspicuous area before applying to a larger surface.

 

Q2: Are your products environmentally friendly?

We strive to make our products as eco-friendly as possible. Many of our formulations are biodegradable and free from harsh chemicals. Please dispose of any unused product responsibly.

 

Q3: Can I use these products on motorcycles, boats, or bicycles?

Absolutely! Our detailing products are versatile and can be used on various vehicles, including motorcycles, bicycles, and even boats. Just follow the appropriate usage guidelines for the specific surface.

 

SDS Sheet Information

Q2: Where can I find the SDS information for your products?

You can find a complete list of our SDS (Safety Data Sheet) Information by clicking here.

 

Iron Kryptonite & Purple Rain Wheel Cleaner

Q1: What is the difference between the Iron Kryptonite and the Purple Rain Wheel Cleaner?

  • Iron Kryptonite is a multi-surface product designed for paintwork and other body panels to safely remove embedded iron particles and fallout.
  • The Purple Rain Wheel Cleaner is specifically formulated for rims and wheels, targeting tough brake dust and iron contamination with additional cleaning power tailored to wheel surfaces.

 

Q2: Will Iron Kryptonite damage my paint or clear coat?

No, Iron Kryptonite is pH-balanced and safe for use on all painted surfaces, clear coats, and even glass. However, do not allow the product to dry on the surface.

 

Q3: How do I know the product is working?

Both Iron Kryptonite and Purple Rain Wheel Cleaner feature a color-changing formula that turns purple or red as it reacts with iron contaminants, indicating it’s working effectively.

 

Pre-Wash Solution

Q1: What is the purpose of a pre-wash solution?

Our Pre-Wash Solution is designed to lift dirt, grime, and road contaminants from your vehicle’s surface before pressure washing. This reduces the risk of scratches and swirls during the main washing process.

 

Q2: How do I apply the pre-wash solution?

Use a foam cannon, spray bottle, or pump sprayer to apply the pre-wash solution to your vehicle. Let it dwell for 2–3 minutes but do not allow it to dry. Follow up with a thorough rinse.

 

Q3: Can the pre-wash solution be used on matte finishes?

Yes, our pre-wash solution is safe for matte finishes. Just ensure it is rinsed off thoroughly to avoid streaking.

 

Car Soap

Q1: What makes your car soap special?

Our car soap is a pH-balanced formula that’s safe for all surfaces, including waxed or ceramic-coated vehicles. It produces a rich lather to encapsulate dirt and provide superior cleaning without stripping protective layers.

 

Q2: Can I use the car soap in a foam cannon?

Yes! Our car soap is highly concentrated and works great in foam cannons. Mix according to the recommended dilution ratio for the best results.

 

Q3: Does your car soap leave any residue?

No, our car soap rinses clean, leaving no streaks or residue for a spotless finish.

 

Silicone-Based Tire Shine

Q1: How is your tire shine different from others?

Our silicone-based tire shine offers a high-gloss, long-lasting finish that repels water and resists dirt accumulation. It also protects tires from cracking and fading caused by UV exposure.

 

Q2: How do I apply the tire shine?

Apply the product to a clean, dry tire using an applicator pad. Spread evenly and allow it to dry for a high-gloss finish. For a more matte look, wipe away excess product with a microfiber towel.

 

Q3: Can the tire shine be used on plastic trim?

While designed for tires, our silicone-based formula can also be used on certain rubber or plastic trims. Always test in an inconspicuous area first.

 

Tire Cleaner

Q1: Do I need to clean my tires before applying the tire shine?

Yes, for the best results, clean your tires thoroughly using our Tire Cleaner. This removes old dressings, dirt, and grime, ensuring optimal adhesion of the tire shine.

 

Q2: Can the tire cleaner remove stubborn brake dust?

Our Tire Cleaner is formulated to break down tough grime, including brake dust on rubber surfaces. For rims, we recommend using our Iron Removing Rim Cleaner.

 

Interior Cleaner

Q1: Is the interior cleaner safe for leather seats?

Yes, our Interior Cleaner is safe for leather, vinyl, plastic, and fabric surfaces. However, for delicate or untreated leather, test in an inconspicuous area first.

 

Q2: Does the interior cleaner leave a greasy residue?

No, our formula is designed to leave a clean, non-greasy finish for a refreshed interior.

 

Q3: Can it remove stains from upholstery?

Yes, the Interior Cleaner is effective on light to moderate stains. For tougher stains, pair it with a soft-bristle brush or microfiber cloth.

 

Citrus Degreaser

Q1: What surfaces can the citrus degreaser be used on?

Our Citrus Degreaser is perfect for engine bays, undercarriages, wheel wells, and other areas with heavy grease or oil buildup. Avoid applying on painted surfaces without immediate rinsing.

 

Q2: Can I use the degreaser on my kitchen appliances or around the house?

While primarily intended for automotive use, our Citrus Degreaser can be used on some household surfaces. Always test in a small area first and rinse thoroughly.

 

Q3: Is the degreaser safe for aluminum or chrome?

Yes, but avoid prolonged contact on sensitive metals. Rinse thoroughly to prevent etching or discoloration.

 

Usage Tips & Best Practices

Q1: Do I need special equipment to use your products?

While not required, equipment like foam cannons, pressure washers, and quality microfiber towels can enhance results and efficiency.

 

Q2: Can I mix your products with other brands?

We recommend using our products as directed to ensure compatibility and achieve the best performance.

 

Q3: How should I store your products?

Store all products in a cool, dry place away from direct sunlight. Ensure lids are tightly closed to prevent spills or contamination.

 

Still Have Questions?

If you have additional questions or need personalized advice, feel free to reach out to our customer support team at support@wdautosupply.com. We’re happy to assist!